🚨 Service Deficiency Notice
If the restriction was truly “temporary”, why did it persist for 25 days and require escalation to an MSME legal case for resolution?
Your own statement confirms that the blockage occurred at the system/security level, not at the user or application layer. This establishes that the issue originated within your infrastructure.
A prolonged, system-level access restriction without timely resolution constitutes a clear deficiency in service under applicable consumer protection principles and MSME service standards.
📌 Clarifications Required
- The exact trigger for the security restriction
- Why it was not resolved within a reasonable timeframe
- What safeguards failed to prevent such prolonged disruption
📊 Case Details
- MSME Samadhaan Case ID: MINITE/2026/0003264
- UDYAM Registration No.: UDYAM-MH-18-0534803
- Service Failure Start: 05-04-2026
- Resolution Date: 30-04-2026
- Hostinger Internal Case: 122114389
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